Accessibility Statement for Flowers Tooting Bec
Our Commitment to Web Accessibility
At Flowers Tooting Bec, we believe that every customer in Tooting Bec deserves a convenient and inclusive online experience. Our mission is to ensure that all customers—regardless of ability—can easily access, navigate, and order flowers online. We are dedicated to making our website accessible to the widest possible audience and are continually working to improve our digital environment for everyone in the community.
WCAG 2.1 AA Compliance
Our website has been designed and developed to meet the Web Content Accessibility Guidelines (WCAG) 2.1 to Level AA standards. These internationally recognised guidelines set out how to make web content more accessible for people with a wide range of abilities and disabilities, including those with visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities. By following these standards, we seek to provide an online experience that is perceivable, operable, understandable, and robust for all users ordering Flowers Tooting Bec.
Optimised for Assistive Technologies
To ensure a seamless flower ordering process for everyone in Tooting Bec, we have carefully crafted our website to work effectively with leading assistive technologies. This includes compatibility with popular screen readers and keyboard navigation. Customers who rely on screen readers can access all essential features—from browsing different flower arrangements to completing online orders—without barriers. Clear heading structures and descriptive text alternatives for non-text elements contribute to a smoother experience for screen reader users.
High Contrast and Readability
Clear visibility and legibility are priorities for our website’s design. We utilise high contrast between text and background colours to support visitors with low vision or colour vision deficiencies, making sure all information associated with Flowers Tooting Bec is easy to read and navigate. Where possible, we maintain a simple site layout and use distinctly readable fonts, helping customers of all ages and abilities to find and order the perfect flowers with ease.
Continuous Improvement
We recognise that accessibility is an ongoing journey. Our team regularly reviews and updates our site to maintain compliance with the latest accessibility standards, while also taking feedback from our valued Tooting Bec customers into account. We also conduct periodic audits and welcome independent evaluations to ensure our website remains as accessible as possible, offering a truly inclusive Flowers Tooting Bec online ordering experience.
Contact Us With Accessibility Issues
Your experience on our website matters to us. If you encounter any difficulty using the Flowers Tooting Bec online platform, or if you have suggestions for how we can do better, please don’t hesitate to get in touch. We are committed to resolving accessibility issues promptly and will make every effort to accommodate your needs. Your feedback directly shapes how we deliver a better, more accessible service to our Tooting Bec community.
Ensuring Equal Access for Tooting Bec Customers
Providing accessible Flowers Tooting Bec services online is a core part of our promise to the local community. Accessibility is not just a requirement—it is central to our values. By removing barriers and prioritising ease of use, we empower every Tooting Bec customer to order flowers quickly, securely, and independently. Thank you for supporting our commitment to accessibility and for making Flowers Tooting Bec your trusted flower provider.
